Do I Need to Take My Car to the Dealership I Purchased it From for Service?

Do I Need to Take My Car to the Dealership I Purchased it From for Service?

Many people who purchase a new car prefer going to a dealership for service. They do so in order to keep the manufacturer’s warranty intact. But is that necessary? Let’s find out.

Myths Surrounding the Manufacturer Warranty and Service from a Dealership

There are many myths surrounding the manufacturer’s warranty. One of them is that you need to take your car to the dealership for service which is not true. When you go shopping for auto service contracts, you have many options to choose from and one of them is your dealership. However, it does not mean you need to purchase an auto service contract from your dealership while buying a new car. You can always take your car to the auto mechanic you trust but make sure the personnel who is performing maintenance is qualified to perform basic car maintenance.

What Does the Car Manufacturer Warranty Say?

The manufacturer warranty mentions that the car is free from any manufacturing defects and the company will pay for any repairs to remove defects that arise from normal use. However, not all parts of the car are covered under the manufacturer’s warranty. Car manufacturers offer different types of warranties, including bumper-to-bumper warranties, drivetrain and powertrain warranties. The warranty period differs with the type of warranty. For example, Honda offers a basic warranty for three years or 36,000 miles, whichever is earlier. The powertrain warranty offered by the company is for a longer period of five years or 60,000 miles, whichever is earlier.

During the warranty period, a car owner is expected to perform basic maintenance periodically to keep the car in good condition and keep the warranty intact. Some of the basic car maintenance tasks you need to do are oil changes, fluid level checks and others. If you ignore regular maintenance of the car, it is more likely to develop problems that are not covered under the manufacturer’s warranty and you will be required to pay for such repairs from your pocket.

Where Should You Take the Car for Service?

You need to take your car for service to a garage with qualified auto technicians. However, if any fault develops with parts covered under the warranty, you can take it to the dealership or any auto service provider that is backing the manufacturer’s warranty. Many times, dealerships decline customer requests for free repairs citing reasons like no maintenance was performed that made the manufacturer’s warranty void. To ensure such thing never happens to you, document all maintenance records, including receipts. These documents and receipts can serve as a proof that you have performed regular maintenance as per manufacturer’s guidelines and your car is eligible to receive free repairs and replacements covered under this warranty.

Regular car maintenance is an important factor in the manufacturer’s warranty and you should not neglect it any cost. If the company finds the fault in the parts have developed due to negligence towards maintenance, it may lead to the warranty becoming null and void which means you have to pay for the repairs and replacement. Auto experts advise car owners to study the terms and conditions of the manufacturer in detail to understand what to do and what to avoid when performing regular maintenance.